Grounded freighter, evening request
A cargo aircraft stood grounded in the UK Midlands waiting for one component. Request in the evening, courier on the first morning flight, part at the hangar before noon — return flight the same day.
On-Board Courier · Next Flight Out · Worldwide
Every other on-board courier makes you call, explain and wait for a callback. We put the number on the screen: a real price range in under a minute, then a vetted courier hand-carries your part on the next available flight — door to door, customs included, tracked live.
Services
We deliberately focus on what we know from the inside: hand-carry on scheduled flights. No forwarding-network detours, no handovers between subcontractor chains.
A personally vetted courier collects your shipment, flies with it in the cabin or as priority luggage, clears customs and hands it over against digital proof of delivery — anywhere in the world, typically within 12–36 hours.
Export documents (MRN/ATA) handled at departure, import clearance by our courier or a local broker at destination — coordinated before the aircraft even lands.
Pickup by driver, delivery by rental car, taxi or rail where it is faster — the routing engine decides on total time to your dock, not on airport-to-airport.
Direct drives and air charter for shipments that cannot fly commercial. Available via partners today, native soon.
How it works
Enter route, weight and value — the range appears immediately. Only then do we get in touch, with a binding quote and a concrete flight routing.
Our platform matches available couriers by location, passport, visas and track record — and books the flights immediately.
Every milestone from pickup to gate confirmation on a live tracking page, enriched with real flight data. No "we'll check and call you back".
Recipient signs on the courier's phone — you hold the signed POD with geo-stamp and photo minutes after handover, not days later by post.
Transparent pricing
Try finding a price on any competitor's website. You will find a phone number instead. Here is the number that actually matters — calculated from live fares, courier pay, ground legs and customs.
The binding quote may come in below this range — it is based on live fares for the concrete flight, not on list prices. Liability per ADSp; higher coverage on request.
Case files
Customer names withheld — their emergencies are confidential. The routes, the photos and the clock are real.
A cargo aircraft stood grounded in the UK Midlands waiting for one component. Request in the evening, courier on the first morning flight, part at the hangar before noon — return flight the same day.
A harness plant in Tunisia was hours from line stop. Our courier consolidated 30 parcels into 15 checked pieces at the terminal, flew them as priority luggage and cleared customs with a local broker the same night.
Wafer components collected in Bangkok on 12 hours' notice, escorted through export customs and hand-carried to Frankfurt — cabin-side the whole way, delivered against signed POD on arrival morning.
Chicago, then New Orleans, then a rental car across three state lines: when the last flight of the day doesn't reach the destination, the courier drives — and the customer keeps a single point of contact.
Why UrgentWing
Our founders worked as on-board couriers themselves. We built the platform we wished our dispatchers had.
| UrgentWing | Traditional OBC providers | |
|---|---|---|
| Price visibility | Range on screen before you talk to anyone | "Call our 24/7 desk" — price only by phone or email |
| Tracking | Live page with real flight data | Manually typed SMS codes, relayed by e-mail |
| Proof of delivery | Digital, signed on phone, instant PDF | Paper, posted back days later |
| Delay handling | Detected automatically from flight data | Courier reports it — if they notice |
| Courier network | App-matched by visas, location, rating | Phone round-robin through a list |
| If you have to cancel | You pay the costs actually incurred — nothing more | Commonly 75–100% of the quote once confirmed |
| Payment | Invoice after delivery for business customers | Prepayment often required on a first booking |
| Invoice | Itemised — flights, courier, ground legs, customs | One lump sum for "the service" |
For couriers
Students, frequent flyers, retirees with wanderlust: carry critical freight around the world — transparent per-mission pay, expenses covered, no invoice ping-pong.